Cookie Policy

Last updated: 27th September 2026

This policy explains the cookies and similar browser-storage technologies used on www.clearsum.co.uk.

1. What cookies are

Cookies are small text files stored on your device. Similar technologies include local and session storage. They can make a website work, remember choices and provide information about how visitors use it.

2. Our categories

Strictly necessary technologies are used for security, operation and remembering your privacy choice. They do not require consent. Analytics technologies are optional and are used only after you choose Accept.

3. Technologies currently used

Technology	Purpose	Category	Typical duration
zcglobal_cookie_optOut and/or zpc*	Remember your cookie choice	Necessary	30 days to 1 year
Other Zoho security/session cookies, if set	Security, load balancing and basic site operation	Necessary	Session or short-lived
zsltssn; zsstssn	Zoho Sites visitor statistics and pages viewed	Analytics	90 days; 30 minutes
zft-sdc; zsc*	Zoho PageSense session and source metadata for aggregate analytics	Analytics	Up to 1 year
zabUserID	Distinguish new and returning visitors	Analytics	1 year
zabHMBucket	Identify the PageSense heatmap being measured	Analytics	1 year
zabBotScore	Identify automated traffic and protect analytics accuracy	Analytics	1 year

The asterisk means the name can contain a project or session identifier. Zoho may change cookie names or durations as its service changes. We check this list against the live site and provider information when the configuration changes.

We use Zoho PageSense only for aggregate web analytics and heatmaps, such as page views, clicks and scrolling. We do not currently use Google Analytics, PageSense session recording, A/B testing or personalisation.

4. Your choice

When you first visit, the banner offers “Accept” and “Deny”. Analytics remains off unless you choose Accept.

You can change your choice by clearing the cookies and site data for clearsum.co.uk in your browser and revisiting the website. The consent banner will then appear again. You can also block cookies through your browser settings, although blocking necessary cookies may affect how the website works.

5. Contact and updates

For questions about cookies or privacy, email privacy@clearsum.co.uk. We may update this policy if the website or its technologies change.